The "FreeWiFi.MO" mobile app can be downloaded or the "Find Service Locations" feature can be used to search for nearby "FreeWiFi.MO" hotspots.

The free connection period depends on the service provided by each service provider. Basically, each mobile device can enjoy a total of no less than 30 minutes accumulated free Wi-Fi service daily with no limit on the numbers of connection at each service location.

The service hours are based on the opening hours of the venue. Some service locations are available 24 hours a day (service information can be obtained from the "FreeWiFi.MO" mobile app or the "Find Service Locations" page of the "FreeWiFi.MO" website).

In recognition of "FreeWiFi.MO" participating organizations for providing high-quality and high-speed free Wi-Fi services, after being tested by the CTT, the "FreeWiFi.MO" hotspot with an access rate of 100% and a speed of 50Mbps or more, will be marked as a "FreeWiFi.MO" high-speed hotspot for the public to know.

Because the "FreeWiFi.MO" service is provided on the open public wireless network, one should not disclose vital or personal data (e.g. credit card information, online banking passwords, etc.), transmit such data and conduct financial service transaction via public wireless network.

Different organizations are welcome to join the initiative to provide "FreeWiFi.MO" free Wi-Fi services; for any enquiry, please contact CTT (enquiry hotline: (853) 8396 8133 or (853) 8396 8134 and email: ddtipro@ctt.gov.mo).

"FreeWiFi.MO by WiFiGO" is a free Wi-Fi service provided by the Macao SAR in government at government premises, public facilities, and major tourist attractions.

 "FreeWiFi.MO" is an initiative of CTT to encourage different organizations to work with the government to provide free Wi-Fi service to citizens and visitors. "FreeWiFi.MO" includes more free Wi-Fi hotspots, and the covered area not only includes existing "FreeWiFi.MO by WiFiGO" service locations, but also venues of other organizations.

After connecting to the "FreeWiFi.MO by WiFiGO" service, launch the browser and accept the "Terms of Use and Disclaimer" on the "FreeWiFi.MO by WiFiGO" web portal. If the web portal does not load automatically, enter freewifi.mo manually in the address bar of the browser. After the "FreeWiFi.MO by WiFiGO" web portal has loaded, accept the "Terms of Use and Disclaimer" to commence browsing the Internet.

The "FreeWiFi.MO by WiFiGO" service shall filter websites containing sexually explicit, obscene material or gambling, in order to prevent users from accessing such websites via the "FreeWiFi.MO by WiFiGO" service.

Each user can enjoy a maximum of 15Mbps downstream and 15Mbps upstream access speed. However, the actual connection speed will depend on the number of concurrent users as well as the user’s reception signal strength.

The "FreeWiFi.MO by WiFiGO" service can be used without registration.

"FreeWiFi.MO by WiFiGO" is available for free at selected government premises, public facilities and tourist locations in Macao for the convenience of the citizens and tourists. Users can make use of the "Find Service Locations" feature of this website to locate particular access point.

When using the encrypted service (FreeWiFi.MO by WiFiGO-S), some devices may not be pre-installed with the "DigiCert Global Root CA" e-Certificate. Users can download and install this certificate from https://cacerts.digicert.com/DigiCertGlobalRootCA.crt.pem. For more details on the use of encryption connections to the "FreeWiFi.MO by WiFiGO" service, please refer to the section "Home > About FreeWiFi.MO > List of Participating Organization and Contact Information >CTT > How To Connect > Encrypted connection" in this website on the encryption settings applicable to specific operating systems.

1.Locate yourself within the service coverage area in a "FreeWiFi.MO by WiFiGO" location.
2.Activate your mobile device that supports IEEE 802.11 b/g/ac/ax/be standard.
3.Establish your Wi-Fi connection.
4.If using the unencrypted service:
Select the "FreeWiFi.MO by WiFiGO" SSID and select "Connect";
Launch the browser and accept the "Terms of Use and Disclaimer";
Commence browsing the Internet.
5.If using the encrypted service (WPA2):
Select the "FreeWiFi.MO by WiFiGO-S" SSID and select "Connect";
Enter the username "wifigo" and the password "wifigo";
Launch the browser and accept the "Terms of Use and Disclaimer";
Commence browsing the Internet.

The time limit for each connection per user is 45 minutes. The daily free Wi-Fi usage time is determined by individual service locations based on actual conditions. Once a user's total usage time reaches the daily limit set by the respective service location, they will not be able to reconnect.

Regarding the coverage area of "FreeWiFi.MO by WiFiGO" service locations , please visit www.freewifi.mo. In the event the user is out of the coverage area or encounter radio interference when using the "FreeWiFi.MO by WiFiGO" service, the "FreeWiFi.MO by WiFiGO" connection will automatically be disconnected. Some mobile phones and portable devices may automatically switch over to PAID mobile data services (such as 4G and 5G). Users must be aware of this scenario in order to prevent unnecessary loss.

When searching for the Wi-Fi signal of "FreeWiFi.MO by WiFiGO", you will see the names of two WLANs (SSID), "FreeWiFi.MO by WiFiGO" and "FreeWiFi.MO by WiFiGO-S", both WLANs can be accessed by user, and their main differences are as follows: "FreeWiFi.MO by WiFiGO" is an unencrypted wireless network, open to all Wi-Fi capable devices. Data shall not be encrypted during transmission. "FreeWiFi.MO by WiFiGO-S" is an encrypted wireless network, open to all Wi-Fi capable devices supporting WPA2 encryption protocol. Data shall be encrypted during transmission.